WHERE I PARTNER

A Fractional Strategic Partner

Step into leadership roles across customer success, implementation, and solutions to drive alignment, execution, and growth.

Organizational Transformation

Redesign customer and commercial functions to scale revenue, improve delivery, and strengthen performance.

Growth & Expansion Strategy

Identify whitespace, improve retention, and build expansion engines within existing accounts.

Executive Diagnostic Sprint.

Identify where value is being lost, uncover opportunities for growth, and create a practical roadmap toward stronger performance and revenue outcomes.

SERVICES & ONE PAGERS

CAPACITY PLANNING & OPERATIONAL PERFORMANCE

Designed for organizations facing growth, margin pressure, inconsistent service levels, resource constraints, or uncertainty about when and where to hire.

$15,000 | 4–5 weeks | Fixed-fee

CUSTOMER ORG DESIGN & TALENT STRATEGY

Designed for founders, CEOs, COOs, and functional executives scaling Customer Success, Professional Services, Solutions, Implementation, or broader customer-facing organizations.

$20,000 | 4–6 weeks | Fixed-fee

EXECUTIVE QBR & CUSTOMER VALUE REALIZATION

Designed for CustomerSuccess, Account Management, and executive teams that need to improve customer engagement, executive confidence, retention, and expansion conversations.

$7,500 | 2–3 weeks

SALE -> SERVICE HANDOFF
& REVENUE ALIGNMENT

Designed for B2B technology companies experiencing delivery friction, inconsistent scoping, customer dissatisfaction, or recurring conflict between commercial and delivery teams.

$10,000 | 3–4 weeks

POST SALE OPERATIONS MODELING

Designed for growing technology companies experiencing inconsistent implementations, delivery bottlenecks, or pressure to scale customer onboarding delivery teams.

$20,000 | 5–6 weeks

VALUE STORYTELLING & CUSTOMER ANALYTICS 

Designed for healthcare technology and B2B software companies with established customer data but inconsistent value communication.

$12,000 | 4 weeks